Insights and Analysis
Global experience data at your fingertips
Learn about our program insights and analysis
Program oversight
Optimize speed and accuracy of GTM.
Cost management
Keep tabs on costs across locales, languages.
ROI analysis
Assess the impact of localization on customer engagement, satisfaction, and spend.
GX gap analysis
Identify mismatches and gaps in GX touchpoints.
Performance insights
Measures of program performance inform future planning and management.
Continuous improvement
Manage performance to learn from previous feedback.
"A lot of people in localization are focused on the wrong metrics. We need to reframe the conversation around things like customer satisfaction. That's how you really deliver a great experience."
Carrie Fischer
Head of Globalization
