Ignite the Global Experience Revolution

Thank you for joining us for this year's conference!

Learn more about global experience management

Speakers

Loïc Dufresne de Virel
Loïc Dufresne de Virel
Head of Localization at Intel
Morgan Kelly
Morgan Kelly
Senior Product Manager at StubHub
Jakob Uszkoreit
Jakob Uszkoreit
Co-founder at Inceptive
Carrie Fischer
Carrie Fischer
Manager of Globalization Services at Subway
Kateri Kosta
Kateri Kosta
Global Content Strategy Lead at QuickBooks
Sergey Parievsky
Sergey Parievsky
Head of Globalization at Juniper Networks
Marcia Metz
Marcia Metz
Vice President at Iron Mountain
David Gogel
David Gogel
Head of Growth & Operations at dYdX Foundation
Giedre Kronberga
Giedre Kronberga
International Marketing Manager at Printful
Miguel Gomez Ramirez
Miguel Gomez Ramirez
Sr. Product Manager, Personalization at Walmart eCommerce
Jason Maxwell
Jason Maxwell
VP of Curriculum Production at Accelerate Learning
Esther Curiel
Esther Curiel
Localization Operations Manager at Indeed
Justin Howe
Justin Howe
Learning & Development Manager
Jay Kurahashi-Sofue
Jay Kurahashi-Sofue
VP of Marketing at Ava Labs
Iti Sahai
Iti Sahai
Globalization Expert
Martin Sigwald
Martin Sigwald
Product Manager at Hummingbot
Miguel Caetano
Miguel Caetano
Product Marketing Manager at Lokalise
Spence Green
Spence Green
CEO at Lilt
John DeNero
John DeNero
Co-Founder and Chief Scientist at Lilt
Paula Shannon
Paula Shannon
Chief Evangelist at Lilt
Kara Smith
Kara Smith
Senior Product Manager at Lilt
Sylvia Borek
Sylvia Borek
Head of Revenue, Americas at Lilt
Kel Commins
Kel Commins
Head of Solutions at Lilt
Matt Mores
Matt Mores
Head of Revenue, EMEA

Agenda

October 6, 2021

All times listed as PT

8:00 am: Open Networking

8:45 am: Welcome and Introduction

Paula Shannon, Chief Evangelist at Lilt

9:00 am: The Global Customer Experience Revolution, CEO Keynote

Spence Green, CEO at Lilt

9:45 am: Instilling an Ecosystem of Innovation

Loïc Dufresne de Virel, Head of Localization at Intel

10:15 am: Quantifying Value and Getting a Seat at the Table

Paula Shannon, Chief Evangelist at Lilt; Marcia Metz, Vice President at Iron Mountain; and

Carrie Fischer, Manager of Globalization Services at Subway

11:00 am: The Language of Machines, A Conversation on the Future of ML and AI

Jakob Uszkoreit, Co-founder at Inceptiv, and John DeNero, Chief Scientist at Lilt

11:45 am: Building a Global Content Marketing Funnel with Localization

Kateri Kosta, Global Content Strategy Lead at QuickBooks

12:15 pm: Building Global Experiences in a Borderless Industry

Martin Sigwald, Product Manager at Hummingbot, and Jay Kurahashi-Sofue, VP of Marketing at Ava Labs

12:45 pm: Lessons in Localization: Vendor Selection and Management

Esther Curiel, Localization Operations Manager at Indeed, and Iti Sahai, Globalization Expert

1:15 pm: Creating Equity and Inclusivity in STEM Education

Jason Maxwell, VP of Curriculum Production at Accelerate Learning

1:45 pm: Crawl, Walk, Run, Fly: Automating Localization

Miguel Caetano, Product Marketing Manager at Lokalise

2:15 pm: Open Networking

October 7, 2021

All times listed as PT

6:00 am: Open Networking

7:00 am: How to Market to a Global Audience

Giedrė Kronberga, International Marketing Manager at Printful

7:30 am: Catalyzing Growth with Localization

David Gogel, Head of Growth & Operations at dYdX Foundation

8:00 am: Demystifying Localization, A Guide for Newcomers

Matt Mores, Head of Revenue, EMEA, and Justin Howe, Learning & Development Manager at Soho House

8:30 am: Importance of Interoperability and a Connector Forward Approach

Sergey Parievsky, Head of Globalization at Juniper, and Kel Commins, Head of Solutions at Lilt

9:15 am: Developing Product for a Global Audience with Local Nuance

Miguel Gomez Ramirez, Senior Product Manager, Personalization at Walmart eCommerce

9:45 am: How to Structure Your In-Country Review Process

Sylvia Borek, Head of Revenue, Americas at Lilt

10:30 am: Lessons in Localization: Product UX and Design

Morgan Kelly, Senior Product Manager at StubHub

11:00 am: The Lilt Platform: Enabling the Global Customer Experience

Kara Smith, Senior Product Manager at Lilt; Jeffrey Glusman, Senior Product Manager at Lilt;

Claire Tsukuda, Senior Product Manager at Lilt; and George Pipoly, Product Manager at Lilt

11:45 am: Customer Journey Mapping Workshop

Allison Yarborough, Senior Product Marketing Manager at Lilt

12:15 pm: Farewell and Closing

Paula Shannon, Chief Evangelist at Lilt

12:30 pm: Open Networking

Join the movement

Connect

Connect

Engage with peer leaders from across the industry

Collaborate

Collaborate

Brainstorm and problem-solve in live discussions

Learn

Learn

Explore best practices and strategies for your program

Innovate

Innovate

Explore new technologies to help your program scale

Join global customer experience leaders
Join global customer experience leaders
Explore the challenges faced by today's leaders delivering seamless customer journeys around the world.
Workshop with subject matter experts
Workshop with subject matter experts
Learn best practices and strategies in our new workshop series covering topics such as system integrations, change management, and program velocity.
Explore new industries
Explore new industries
Learn more about the processes and people working across technology, logistics, hospitality, and more.

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