October 6, 2021

All times listed as PT

8:00 am: Open Networking

8:45 am: Welcome and Introduction

Paula Shannon, Chief Evangelist at LILT

9:00 am: The Global Customer Experience Revolution, CEO Keynote

Spence Green, CEO at LLILT

9:45 am: Instilling an Ecosystem of Innovation

Loïc Dufresne de Virel, Head of Localization at Intel

10:15 am: Quantifying Value and Getting a Seat at the Table

Paula Shannon, Chief Evangelist at Lilt; Marcia Metz, Vice President at Iron Mountain; and

Carrie Fischer, Manager of Globalization Services at Subway

11:00 am: The Language of Machines, A Conversation on the Future of ML and AI

Jakob Uszkoreit, Co-founder at Inceptiv, and John DeNero, Chief Scientist at Lilt

11:45 am: Building a Global Content Marketing Funnel with Localization

Kateri Kosta, Global Content Strategy Lead at QuickBooks

12:15 pm: Building Global Experiences in a Borderless Industry

Martin Sigwald, Product Manager at Hummingbot, and Jay Kurahashi-Sofue, VP of Marketing at Ava Labs

12:45 pm: Lessons in Localization: Vendor Selection and Management

Esther Curiel, Localization Operations Manager at Indeed, and Iti Sahai, Globalization Expert

1:15 pm: Creating Equity and Inclusivity in STEM Education

Jason Maxwell, VP of Curriculum Production at Accelerate Learning

1:45 pm: Crawl, Walk, Run, Fly: Automating Localization

Miguel Caetano, Product Marketing Manager at Lokalise

2:15 pm: Open Networking

October 7, 2021

All times listed as PT

6:00 am: Open Networking

7:00 am: How to Market to a Global Audience

Giedrė Kronberga, International Marketing Manager at Printful

7:30 am: Catalyzing Growth with Localization

David Gogel, Head of Growth & Operations at dYdX Foundation

8:00 am: Demystifying Localization, A Guide for Newcomers

Matt Mores, Head of Revenue, EMEA, and Justin Howe, Learning & Development Manager at Soho House

8:30 am: Importance of Interoperability and a Connector Forward Approach

Sergey Parievsky, Head of Globalization at Juniper, and Kel Commins, Head of Solutions at Lilt

9:15 am: Developing Product for a Global Audience with Local Nuance

Miguel Gomez Ramirez, Senior Product Manager, Personalization at Walmart eCommerce

9:45 am: How to Structure Your In-Country Review Process

Sylvia Borek, Head of Revenue, Americas at Lilt

10:30 am: Lessons in Localization: Product UX and Design

Morgan Kelly, Senior Product Manager at StubHub

11:00 am: The Lilt Platform: Enabling the Global Customer Experience

Kara Smith, Senior Product Manager at Lilt; Jeffrey Glusman, Senior Product Manager at Lilt;

Claire Tsukuda, Senior Product Manager at Lilt; and George Pipoly, Product Manager at Lilt

11:45 am: Customer Journey Mapping Workshop

Allison Yarborough, Senior Product Marketing Manager at Lilt

12:15 pm: Farewell and Closing

Paula Shannon, Chief Evangelist at Lilt

12:30 pm: Open Networking