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LILT GX Resource Center

Innovative companies win with Global Experience

Walmart eCommerce
"Our main business objective is to create an experience that delivers value to our global customers. Language is so powerful that a single word can make a big difference in the global experience."
Walmart eCommerce
Miguel Gomez Ramirez
Sr. Product Manager, Browse, Search & Personalization
Intel
"Because content today has a shorter shelf life than before, we're constantly refreshing different parts of the global experience. The only way to meet this growing demand is with innovation and automation."
Intel
LoĂŻc Dufresne de Virel
Head of Localization
Subway
"Focusing on the end to end customer experience is the way to win. Language is one of the most important components of building that experience for global customers."
Subway
Carrie Fischer
Head of Globalization

Global Experience management begins here

Whether you're just beginning your journey or well on your way, we have the tools, tips, and tricks to help you build winning global experiences.

Lilt

Global Experience Pillars

Seamless connectivity

For seamless content exchange and user empowerment

Quality obsession

For global consistency and local relevance

AI foundations

Measuring program performance informs future planning and management

Continuous improvement

Performance managed to learn from previous feedback
Lilt

The GX Resource Center helps you

Learn

We define the category of Global Experience and provide thought-provoking GX content.

Plan

We help you strategize, laying foundations for scalable impact.

Manage

We share best practices to help you build and optimize your GX program.

Advance

We offer tools and training that make it easy to embed and elevate GX across your organization.
Learn about GX
Learn about GX

What is Global Experience? Why should businesses care? What impact can it have? Your GX journey begins here. Check out our unique resources for learning about GX and how transformational it can be.

Educational resources

Manage your program
Manage your program

A seamless experience for global customers can make or break a business. Explore our tools, tips, and tricks for delivering and optimize your global experience program.

Tools for success

Plan your global strategy
Plan your global strategy

A successful GX program starts with a plan. Dive in to planning and strategy guides to help you deliver a world-class program.

Planning your strategy

Advance your program
Advance your program

Global Experience requires company-wide collaboration and buy-in.

Guide your business towards better experience delivery with our tools for GX stakeholder communication and education.

Building your business case

Learn from other GX Leaders
Learn from other GX Leaders

Learn from experts at leading companies in The Global Experience Leaders Podcast.

About the Show

The Global Experience Leaders Podcast explores the leaders behind the multilingual digital future - how they lead, innovate, and grow their careers. The show is designed to provide business leaders a platform to share their thoughts, strategies, and lessons learned for building leading global customer experience and localization organizations.

In a series of fireside chats, LILT CEO Spence Green hosts conversations with leaders within and beyond the localization community, discussing their careers, how they have built their organizations, and upcoming industry trends and shifts that they foresee.

Thiago Schreiner
June 24, 2021
Thiago Schreiner
Senior Director of Global Localization, Blizzard Entertainment
Jochen Hummel
June 7, 2021
Jochen Hummel
Founder of Trados and CEO of Coreon
Anna Schlegel
May 11, 2021
Anna Schlegel
Vice President of Product, International Markets and Globalization at Procore Technologies
Nicole Kittle Broe
April 22, 2021
Nicole Kittle Broe
Senior Manager of Localization at Snap
Karen Combe
March 31, 2021
Karen Combe
Former VP of Localization at PTC

Don't see what you're looking for? Let us know!

Iron Mountain language experience and loyalty

"Language is one of the most important ways you give global customers a great experience and build loyalty."

Iron Mountain language experience and loyalty
Marcia Metz
Vice President

Book a global experience consultation