Upgrade your localization workflow and save time by translating content directly from your knowledge base platform.
Building a global community relies on members, and prospective members, having access to knowledge and support in their preferred language. A patchworked global experience, where only a fragment of knowledge and support articles are localized, won't cut it in today's digital world.
Lilt’s native integration with Zendesk allows you to automatically send content for translation directly from within Zendesk. You also decide which translation method to use for localizing your content - Instant or Verified. When translation is complete, Lilt's Zendesk Connector sends the newly translated content right back into Zendesk, ready to be reviewed and published.
Why would you settle for just one? Lilt’s Zendesk Connector lets you control which translation method to use by simply adding a label to your Zendesk article.
Instant Translation provides a machine translated version of your article within seconds. With more than 70 supported languages, Instant Translation is the quickest way to localize your Zendesk content.
Verified Translation sends your content to Lilt, where human linguists translate, review, and approve your newly localized content before sending it back to Zendesk. With industry-leading quality guarantees, Verified Translation ensures your localized Zendesk content is on-brand and accurate.