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Lilt Privacy

Privacy Policy

Effective Date: 5 April 2022

Lilt, Inc. and its affiliates (the “Company,” “we,” “us,” and “our”) are committed to maintaining robust privacy protections for users of its website (“you”).  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using and accessing our website, www.lilt.com and its associated lilt.com web pages (the “Site”).  

BY ACCESSING OUR SITE, YOU ACCEPT OUR PRIVACY POLICY AND CONSENT TO OUR COLLECTION, STORAGE, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN.

I.          INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your name, email, phone number, billing address, username, and contact preferences, which you may submit to us through the Site or otherwise by contacting us. When necessary, we collect sensitive information, such as financial data, with your consent or as otherwise permitted by applicable law.

We process your information for the general performance and operation of the Site, for marketing purposes, as necessary to comply with our legal and regulatory obligations, whenever we believe necessary to protect the vital interest of the Company, user, or of a third party, and upon your consent for a specific purpose.

We only keep such information for as long as necessary for the purposes set forth in this Privacy Policy, unless a longer retention period is required or permitted by law. After such period, we may either delete your information or securely store such information without further processing until deletion is possible. In no event do we have an obligation to keep your information for longer than 90 days.

1.   Information automatically collected via technology

In an effort to improve the quality of the Site, we track information provided to us by your browser or by our software application when you view or use the Site, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Site, the time and date of access, location data (whether precise or imprecise), current location based on IP address, settings and information about your activity on the Site (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions and features you use), device event information (such as system activity, error reports, and hardware settings), and other information that does not personally identify you. 

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. You can find more information about the Company’s use of cookies and how you can control cookies at our Cookie Policy

2.   Information you provide us

In addition to the information provided automatically when you visit the Site, you may provide us information to get in contact with you about our services, including your name, email address, job title, company name, phone number, and location information.

You may also provide us with information if you are interested in becoming translator for the Company, you will need to submit an online application. You can submit an application on the Site by entering your name, email address, resume, and other information relevant in assisting Company assess whether you meet the requirements to be a translator. By submitting an application, you are authorizing us to collect, store and use your information in accordance with this Privacy Policy.

3.  Information collected from other sources

We may obtain information about you from other sources to enhance our ability to provide relevant marketing, offers, and services, and to update our records. This information may come from public databases, joint marketing partners, affiliate programs, data providers and other third parties, and may include name, mailing address, email address, phone number, user behavior data, IP address, social media profiles and URLs, and custom URLS for the purposes of targeted advertising and event promotion.

4. Children’s Privacy

The Site is not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at compliance@lilt.com

II.         HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with vendors, service providers, contractors or agents who are performing services for the Company or on our behalf and require access to such information to do that work. Such third parties use your Personal Information only at our direction and in accordance with our Privacy Policy and/or under contractual agreement.

We may also share Personal Information with third parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable terms of service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law. 

We may also share your Personal Information with our affiliates, which are controlled or under common control with Lilt, Inc. Any such affiliate will adhere to the terms of this Privacy Policy. And we may share your Personal Information with our business partners to offer you certain products, services, or promotions.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. 

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Site and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. Please check the Site and this Privacy Policy periodically if you are concerned about how your information is used.

III.        HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access and from potential security breaches by implementing certain technological security measures including encryption and firewalls. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By accessing our Site, you acknowledge that you understand and agree to assume these risks.

IV.        YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opt-ing out, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

V.         LINKS TO OTHER WEBSITES

As part of the Site, we may provide links to other websites, online services, or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain, nor does the inclusion of a link imply any endorsement by us. This Privacy Policy applies solely to information collected by us through the Site. This Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or to any data collected by such third parties. We encourage our users to read the privacy statements of the third party websites before proceeding to use them.

VI.       INTERNATIONAL TRANSFERS    

The Company’s servers are located in the United States. If you access our Site from outside of the United States, please be aware that we may transfer, store, and process your information outside of your country. We have implemented measures to protect your Personal Information, including the use of the European Commission’s Standard Contractual Clauses for transfers of Personal Information between our affiliates and between us and third party providers. These clauses require all Personal Information that they process originating from the European Economic Area or the United Kingdom in accordance with applicable data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request.   

VII. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this Privacy Policy at any time.  Any changes will be reflected as of the date written above. We encourage our users to review this Privacy Policy frequently to be informed of the latest processes with respect to your information.

VIII.      CONTACT US

If you have any questions regarding this Privacy Policy, please reach out to us below. Additionally, you may contact us if you would like to request access to your Personal Information, change or update your Personal Information, or delete it in some cases, based upon the applicable laws and regulations of your jurisdiction. 

Lilt, Inc. ATTN: Compliance  2200 Powell Street, Suite 900 Emeryville, CA 94608 United States Tel: +1-415-992-5088 Email: compliance@lilt.com

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