LILT GX Resource Center
Innovative companies win with Global Experience
Miguel Gomez Ramirez
Sr. Product Manager, Browse, Search & Personalization
"Our main business objective is to create an experience that delivers value to our global customers. Language is so powerful that a single word can make a big difference in the global experience."
Loïc Dufresne de Virel
Head of Localization
"Because content today has a shorter shelf life than before, we're constantly refreshing different parts of the global experience. The only way to meet this growing demand is with innovation and automation."
Carrie Fischer
Head of Globalization
"Focusing on the end to end customer experience is the way to win. Language is one of the most important components of building that experience for global customers."
Global Experience management begins here
Whether you're just beginning your journey or well on your way, we have the tools, tips, and tricks to help you build winning global experiences.
Global Experience Pillars
The GX Resource Center helps you
Learn
We define the category of Global Experience and provide thought-provoking GX content.
Plan
We help you strategize, laying foundations for scalable impact.
Manage
We share best practices to help you build and optimize your GX program.
Advance
We offer tools and training that make it easy to embed and elevate GX across your organization.
Learn about GX
What is Global Experience? Why should businesses care? What impact can it have? Your GX journey begins here. Check out our unique resources for learning about GX and how transformational it can be.
Educational resources
Manage your program
A seamless experience for global customers can make or break a business. Explore our tools, tips, and tricks for delivering and optimize your global experience program.
Tools for success
Plan your global strategy
A successful GX program starts with a plan. Dive in to planning and strategy guides to help you deliver a world-class program.
Planning your strategy
Advance your program
Global Experience requires company-wide collaboration and buy-in.
Guide your business towards better experience delivery with our tools for GX stakeholder communication and education.
Building your business case
Learn from other GX Leaders
Learn from experts at leading companies in The Global Experience Leaders Podcast.
About the Show
The Global Experience Leaders Podcast explores the leaders behind the multilingual digital future - how they lead, innovate, and grow their careers. The show is designed to provide business leaders a platform to share their thoughts, strategies, and lessons learned for building leading global customer experience and localization organizations.
In a series of fireside chats, LILT CEO Spence Green hosts conversations with leaders within and beyond the localization community, discussing their careers, how they have built their organizations, and upcoming industry trends and shifts that they foresee.
"Language is one of the most important ways you give global customers a great experience and build loyalty."
Marcia Metz
Vice President
